Dan Seger, senior chief engineer of Rockwell Automation's global OEM group, recently shared his insights on the Industrial Internet of Things (IIoT) during an interview. He emphasized that before deploying hardware and implementing solutions, extensive preparatory work in information communication is essential to ensure smart factories can be seamlessly connected to the cloud and gain customer trust.
According to Seger, information technology has significantly strengthened the relationship between OEMs and end users. Technologies like data analytics and artificial intelligence are reshaping the manufacturing landscape, not only enhancing product quality and reducing downtime but also addressing critical areas such as network security and remote access. He noted that big data and analytics are now playing a transformative role in how end users operate and manage their systems.
A growing trend among end users is their desire to build more efficient systems, collect large volumes of data, and use analytics for continuous improvement. They also expect OEMs to take full responsibility for plant equipment. Today, if there’s an issue with the equipment, OEMs are expected to respond within just a few hours. This shift in expectations is driving changes in how monitoring instruments are designed and used.
As a result, OEMs now need to collect device data around the clock, enabling them to detect potential problems before they escalate. Seger highlighted that network infrastructure, cybersecurity, remote access, and cloud storage are becoming key areas of focus and are experiencing rapid growth.
In addition, Seger discussed the first generation of remote access solutions being developed by Rockwell Automation, specifically tailored for the OEM market. These solutions aim to enable secure connectivity between machines and the cloud, allowing OEMs to monitor and manage equipment from anywhere in the world. This innovation is set to redefine how manufacturers interact with their customers and maintain system reliability.
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